Question:- I have an HP printer, and it’s wireless. It was working fine, but somehow it stopped working. So I decided to delete the printer and uninstalled it from my computer. But now, when I add a printer in HP Smart, it never finds my printer. It is connected to my wifi, but it never detects on HP Smart. My HP Smart can’t find my printer any help?
Why could HP Smart not find the printer?
HP Smart is used to add any HP printer in one place. The best thing about this app is that it will automatically detect the printer on your wireless network. However, some customers face problems adding the printer to HP Smart because it couldn’t detect the printer on the wifi network. The simple reason behind this problem is that the HP printer is not connected correctly with the wifi or USB.
There are three possible ways to add a printer in HP smart.
- Wifi Setup mode
- USB printer
- Network printer
Add or find a Printer in HP Smart using wifi setup Mode.
This method applies to HP printers with the Wifi Setup button capability(ex. HP Envy 6000 series). To add the printer to HP Smart with this method, follow these steps.
- Firstly, Hard Reset the HP Printer by unplugging the power code at its back.
- Press and hold the Wifi button for 10 sec.
- Now open the HP Smart app on the computer.
- Click on Add Printer.
- Now HP smart will find your printer.
- Select your printer and click Setup.
- Follow the steps on the screen, and it will install the printer on the computer.
Add or find a Printer in HP Smart using a USB
This method applies to those HP printers Which support USB cables.
- Firstly, Hard Reset the HP Printer by unplugging the power code at its back.
- Connect the USB cable to the printer.
- Open the HP Smart app and click Add Printer.
- Select the USB Printer option.
- Now HP Smart will detect your printer using the USB option.
- Follow the instructions on the screen, and it will install the printer on the computer.
Add or find a printer in HP Smart using the Network Printer option
This method is for all the HP printers which are already connected to your network.
- Firstly, Hard Reset the HP Printer by unplugging the power code at its back.
- Open the HP Smart app and click Add Printer.
- Select the Network Printer option.
- Now HP Smart will detect your printer on the network.
- Make sure your computer is also connected to the same network.
- Follow the instructions on the screen, and it will add the printer to the computer.
Note:- These are the three ways by which you can fix this HP Smart can’t find printer problem. However you still face the problem or you don’t understand any steps, call HP Support for more help.
